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Refund and Returns Policy

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Refund Policy

At PresentSEO, we are committed to delivering results-driven SEO services. If our service does not meet the agreed standards, we offer a fair and transparent refund policy to protect your investment and ensure your peace of mind.

Money-Back Guarantee

If we fail to deliver the service as described or agreed upon before the order, you may be eligible for a refund. In most cases, we will first try to resolve the issue by revising, replacing, or re-delivering the service to meet the agreed standards.

Refunds will not be issued for services that have already been fully delivered as promised.

Refunds During Service Process

Once an order is placed, our team begins work immediately, including planning, outreach, content preparation, and link-building activities. If a client cancels the order after work has started, only a partial refund may be issued depending on the amount of work completed.

The refund amount will be calculated fairly based on the progress of the service.

Non-Refundable Situations

Refunds will not be provided in the following cases:

  • The service has been completed and delivered successfully
  • The client changes their mind after work has started
  • Incorrect or incomplete information is provided by the client
  • Delays occur due to lack of communication from the client
  • Expected SEO results (rankings, traffic) are not achieved due to factors beyond our control

SEO results depend on many external factors such as competition, website condition, and search engine algorithms. Therefore, specific ranking guarantees are not included unless clearly stated.

Refund Processing Time

All refund requests are carefully reviewed. Once approved, refunds are processed within 5–10 business days, depending on your payment method and provider.

Refunds will be issued using the original payment method whenever possible.

How to Request a Refund

To request a refund, please contact our support team with:

  • Your order details
  • Payment information
  • Reason for the request

This helps us review your case quickly and provide a fair solution.

Revisions Before Refunds

We always aim to resolve any issues through revisions or corrections before issuing a refund. Our goal is to ensure you receive the best possible service and results.

Contact Us

If you have any questions about this Refund Policy, feel free to contact us anytime. Our team is always ready to assist you.